Question 1

What does a Tier 2 engagement actually look like?

Accepted Answer

We start with the audit findings from a Tier 1 sprint (or run one if you haven't done a sprint yet). From there we scope 3-5 workflows across sales, ops, fulfillment, and customer success. Each workflow is built, tested, and deployed into your existing tools with staff training and recorded SOPs. The entire engagement runs 6-10 weeks depending on complexity.

Question 2

Which departments does Tier 2 cover?

Accepted Answer

Any combination of sales, operations, fulfillment, and customer success. We prioritize based on revenue impact. Most engagements touch at least three departments, with sales and ops being the most common starting points.

Question 3

What does the 90-day managed handoff include?

Accepted Answer

After the build phase, we run three 30-day optimization cycles. Each cycle includes performance monitoring, system tuning, staff Q&A sessions, and workflow adjustments based on real usage data. By the end, your team operates the systems independently.

Question 4

How is pricing determined within the $50K-$150K range?

Accepted Answer

Scope drives price. A 3-workflow engagement across two departments lands at the lower end. A 5-workflow build across four departments with complex integrations lands at the upper end. We scope everything before you commit, so there are no surprises.

Question 5

Do I need to do a Tier 1 sprint first?

Accepted Answer

It's recommended but not required. The sprint gives us audit data that makes Tier 2 scoping faster and more precise. If you skip the sprint, we build the audit phase into the first two weeks of the Tier 2 engagement.

AI Revenue Infrastructure

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